The pricing you see on each book page is for Non-Returnable books. Returnable books can be purchased at a lesser discount by calling and arranging pricing with a Client Services Associate.
If you do order returnable copies, our goal is to make returns as easy as possible for you. 800-CEO-READ will refund the full cost of your book purchase within 90 days after you receive your order. Please note that books must be returned in their original condition, with no writing or other damage. Also, be sure not to open any software until you are sure you will keep the book. We cannot take returns on books if the seal on any included software is broken.
If you are returning books because of a mistake we made - for example, if the books are damaged when you get them - please call 800-236-7323 and one of our Client Services Associates will correct this immediately.
When we receive your return, we will promptly credit your account for the full cost of the book purchase. We can only refund your shipping cost if the return is the result of our error. To return your order, please call 800-236-7323 and ask the Client Service Associate for a Return Number. Then, send your return to the following address:
attn: Returns Department
544 S. 1st Street
Milwaukee, Wisconsin 53204